Stratford Public Safety Communications Center Celebrates National Public Safety Telecommunicator’s Week 2019
FOR IMMEDIATE RELEASE
Michael A. Loiz, Director of EMS & 911
203-385-4060
LT to RT (Supervisor JP Sredzinski, Dispatcher Annie Diaz, Public Safety Director Larry Ciccarelli, Dispatcher Joe Clarke, Mayor Laura Hoydick, Dispatcher Heather Admans, Director Michael Loiz)
APRIL 18, 2019, Stratford, CT – The Stratford Public Safety Communications Center is celebrating the second full week of April (April 14-20) as National Public Safety Telecommunicators Week. This week, sponsored by the Association of Public-Safety Communications Officials (APCO) International and celebrated annually, honors the thousands of men and women who respond to emergency calls, dispatch emergency professionals and equipment, and render life-saving assistance to the world’s citizens.
The Stratford Public Safety Communications Center is the primary public safety answering point (PSAP) for the Town of Stratford. They are responsible for manning the E911 center and dispatching police, EMS and/or fire units to over 40,000 calls per year. They process over 128,000 inbound and outbound phone calls per year (350 per day). With all of that, they are also required to perform numerous tasks due to the 24/7/365 nature of their operation. This includes but is not limited to: performing law enforcement database checks, performing emergency medical dispatch per state of CT statute, monitoring field assets at emergency scenes like structure fires, administrative notifications and even weather station monitoring. Further the center plays an active role in the Towns Emergency Management and Emergency Operation Center (EOC) actions. Their mission is to be the gate keepers in the shared public safety goal of ensuring the safety and security of the residents and businesses of Stratford.
Proclamation issued by Mayor Hoydick in recognition of Telecommunicators Week
Mayor Laura Hoydick recognized National Public Safety Telecommunicators Week and honored the Stratford Public Safety Communications Center’s staff by releasing an official proclamation.
“Our Public Safety Telecommunicators are the front lines of our public safety network,” said Mayor Hoydick. “This first point of contact in the public safety response is critical to the function of the emergency management system. I value and am most appreciative of our professional and experienced staff who are essential in managing the deployment of our public safety assets.””
“The Telecommunicators are the smallest in staff size of all the Public Safety departments but they loom large as the hub of Public Safety. Critical information from this team directly supports the community as well as provides direction and information to other Public Safety Departments. I cannot be more proud of the men and women who call themselves dispatchers.” said Larry Ciccarelli, the Towns Public Safety Director.
“Everything in Public Safety begins in our state-of-the-art, 911 center and with our professional dispatchers. Their work is so important and not only has a direct impact on the safety and security of our public safety crews and the community, but also serves to improve life here in Stratford. Whether providing assistance or instructions during emergencies or simply answering questions to help the public get the information they need, our professional dispatchers work hard and stand ready to ensure that the residents of Stratford are protected and cared for with compassion and professionalism” said Michael Loiz, Director of Stratford EMS & 911.
The Town’s EMS Department also work closely with Southwest Regional CMed which is a regional communications and dispatch center located in Shelton, CT. They play an integral role in connecting the EMS personnel with hospital staff during emergencies, coordinating regional EMS responses for disasters and large events and providing logistical support via radio and phone. Stratford celebrates in solidarity with Southwest CMed and thanks them for all they do for the Town also.
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About Stratford Public Safety Communications Center
The Stratford Public Safety Communications Center is the primary 911 PSAP for the Town of Stratford, Connecticut. The Communications Center is a consolidated Police, EMS and Fire Dispatch center.
For more information, visit www.stratfordems.org/services/dispatch.
APCO International® (www.apcointl.org)
APCO International is the world’s oldest and largest organization of public safety communications professionals and supports the largest U.S. membership base of any public safety association. It serves the needs of public safety communications practitioners worldwide – and the welfare of the general public as a whole – by providing complete expertise, professional development, technical assistance, advocacy and outreach.
For more information, visit www.npstw.org.
